Privacy Policy

Effective Date: 08/05/25

At Luxescapes Realty, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us while using our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details provided during booking or inquiry.
Payment Information: Billing address and payment details for processing transactions.
Stay Preferences: Special requests, preferences, or details shared to enhance your experience.
Usage Data: Information about your interactions with our website, emails, or other communication channels.
Government-Issued ID: As per local regulations, we may collect ID proof at the time of check-in.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and confirm your booking.
To communicate important information about your stay.
To provide personalized services and fulfill special requests.
To improve our property and guest experience.
To comply with legal requirements, including maintaining guest records.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data:

With service providers assisting us (e.g., housekeeping, transportation).
To comply with legal obligations or law enforcement requests.
With third-party payment processors for secure transactions.

4. Data Security

We implement industry-standard measures to safeguard your personal information, including:

Secure servers and encrypted transactions.
Limited access to your personal information to authorized personnel only.

Despite our efforts, no system is completely secure. We encourage you to take precautions, such as safeguarding passwords and avoiding sharing sensitive details via unencrypted channels.

5. Your Rights

As a guest, you have the right to:

Access, correct, or update your personal information.
Request deletion of your personal information, subject to legal or operational requirements.
Opt-out of marketing communications by contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Security Deposit Policy

As part of our service terms, we collect a refundable security deposit of INR 15,000 at the time of check-in. This amount is used solely to cover damages, if any, and is returned upon successful inspection at check-out.

8. Children’s Privacy

Luxescapes Realty does not knowingly collect personal information from children under 18 without parental consent. If you believe your child’s information has been inadvertently collected, please contact us for deletion.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Guests are encouraged to review this policy regularly.

10. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us at:

Email: luxeuppercrest24@gmail.com
Phone: +91 84217 95462
Address: Luxe Upper Crest, Plot No 150, Ashok Beleza, Alto Betim, Reis Magos, 403521

By using Luxescapes Realty’s services, you consent to the terms outlined in this Privacy Policy.